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10
Years Experiences
Welcome To

Upscale Medical Transportation

Upscale Medical Transportation serves clients of all ages and conditions. We want to make a difference in the lives of seniors, disabled individuals, those suffering from chronic illnesses and their families by providing a more accessible means of transportation.

With our dedicated staff and accommodating vehicles, you can rest assured that we are well prepared to transport patients with various injuries and disabilities of all types. After years of experience in the industry, we understand that a patient values their comfort, privacy, reliability, and most importantly their safety! Your loved ones can go with no doubt to their various destinations with all those qualities plus more. Call us today!

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Our Services

Services We Offer

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Transportation Services

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    Why
    Why
    Upscale Medical Transportation Services
    Learn More About Us

    We Are A Professional Team, With Over 10 Years Of Experience And Passionate About Our Work

    Upscale Medical Transportation is a professional non-emergency medical transportation company that provides patients/clients with transportation to and from dialysis centers, rehabilitation centers, doctors’ appointments, hospital discharges, personal events, and much more.
    Out company was established in 2013, in the city of Newark NJ with coverage throughout Essex County, Union County, and surrounding areas in New Jersey. We also do airport pick-ups and drop offs at Newark International Airport. We are now headquartered in Clark NJ, just down the road.
    Non-emergency patient transportation can be very stressful, and our mission is to make it as easy as possible. We take every measure to secure the peace and comfort of our patients so that transportation means are one less concern. With over a decade of operational experience, we are proud to declare that we have consistently met our mission and have simultaneously surpassed all of the industry’s standards.

    1.25k

    Successful Cases

    1.24k

    Satisfied Customer

    200+

    Experts Worker

    100%

    Quality Work
    Why Choose Us?

    We Serve Differently

    Upscale Medical Transportation is a professional non-emergency medical transportation that provides patients with transportation to and from dialysis centers, rehabilitation centers, doctor's appointments, hospital admission/discharge, personal events and much more.

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    OUR GOAL

    To be the preferred transportation provider in the areas that we serve by safely transporting people in need of mobility assistance to and from their appointments in a timely manner with comfort and convenience.

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    WHAT WE DO

    Provide every client with professional, consistent, attentive and first-class service with positive energy, engaging interaction and a sense of urgency.

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    PUNCTUAL, POLITE & PROFESSIONAL

    As caring professionals, we treat you and your loved ones with compassion, respect and empathy. Our staff is filled with individuals who love to help people. We understand the challenges you face because we have families too and share some of the same experiences.

    Frequently Asked Have Any Question?

    Upscale Medical Transportation is a family owned and operated senior, wheelchair and stretcher, transportation service for residents of Essex and Union County, NJ. In addition to private wheelchair transport and stretcher transport, Upscale provides private hire senior transportation and non-medical healthcare transportation for ambulatory clients.

    Call us at (973) 393-2846. One of our friendly and professional dispatch coordinators will take your appointment information, give you the complete cost of your trip and book your journey.

    Upscale Medical Transportation’s state of the art wheelchair accessible vans go beyond ADA requirements, with 56” high door openings, 58” of interior height and 34” wide ramps and interiors. All handicapped transportation vans can accommodate both manual and electric wheelchairs and professional drivers are at hand to assist.

    Upscale Medical Transportation accepts payment by cash, check, and all major credit cards, as you prefer (credit card information is required at time of booking).

    Rates are dependent on each client’s pick-up and drop-off location, as well as for one-way or round-trip journeys. Please call +1 862-381-0815 today for individual rates.

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    What Our Customer Says?

    Vicki HerbigVicki Herbig
    22:38 12 Apr 24
    Very reasonable price, easy to make reservation and very pleasant on phone. On time for pick up and drop off. Very efficient loading passenger on and off van. Earl was extremely professional and easy to work with. Will definitely use again if services are needed.
    Lisa JonesLisa Jones
    18:05 12 Apr 24
    The name of the company speaks for itself! From the initial phone call about the services they provide to their professionalism, care, compassion & friendliness - it’s all Upscale. I wholeheartedly thank Earl & our driver Derek for treating my 97 year- old mother & me like their own family from the moment they stepped inside our home. Upscale made what could have been a stressful trip to the doctor quite enjoyable. I’m booking for mom’s next appointment! Thank you again for your care & expertise.
    I injured my foot and UPSCALE was THE ONLY company to be there for me as a reliable service. No long waits to be picked up - other companies made me wait anywhere from 20 minutes to 2 hours, usually the latter - and only respectful, cool drivers. If you have an issue - and you likely won't - you can call the office and get a friendly voice; not some rude dispatcher who has had one too many cups of coffee! UPSCALE REALLY CARES for their customers! THEY ARE THE BEST! FIVE STARS!
    LissetteLissette
    01:45 22 Mar 24
    I am extremely satisfied with the service Upscale Medical Transport has provided for my Grandmother. They are punctual, courteous, and professional. They ensured my comfort and my Grandmothers safety. I greatly appreciate their attention to detail. I highly recommend Upscale to anyone in need of medical transportation services.
    Sombrita DarkSombrita Dark
    14:12 13 Mar 24
    Terrible company, they are not professionals in what they do, my son is a child with special needs, he has a suction machine, a feeding machine and uses oxygen. Today we had an appointment and first they picked us up late to go to the appointment and then to return home they were supposed to pick us up at 2:30 and they didn't arrive, my son is using oxygen and his tank only lasts about 3 hours I called them and they tell me that it would take 25 minutes to arrive and my son's oxygen is about to run out. If something happens to my son, this company will be to blame and they will have to pay the consequences because beforehand they knew that he uses oxygen because when I made my reservation and I always let them know.3/13/2024Here again, this company is useless, they have terrible service, they are always late to pick you up or sometimes they don't arrive at all, it is very difficult for my son to find an appointment for his doctors, he has to wait months for an appointment and the day he It's time to take him to his appointment, this company accepts the trip and they always arrive late and make me miss appointments, that's unfair. They lack principles and professionalism in what they do.
    Susan HinkleySusan Hinkley
    02:27 25 Nov 23
    Absolutely the worst service and customer service i've ever experienced. They are always late picking up my 87year old mom to transport to her scheduled pickup appointment. Then when we call for a return pick up, they lie and tell you half hour. But reality is, we have to wait 2 hours plus. If in fact it's a 2 hour wait, then we should be told 2hours from the beginning.I should not be told 1 time, then told another time, and another time. When you call to inquire, they lie again and tell you another timeframe. I could push her back in her wheelchair faster than their service. I wish I was able to book another service but she is coming from a rehab center and they schedule transportation.
    Q Ann TQ Ann T
    13:49 30 Sep 23
    This was my first experience with Upscale Medical Transport.I have to take my elderly Dad to hospital from second floor of my house with almost 15 stairs . Earl and his colleague were careful and considerate to transport him through wheelchair. They have been very professional, accommodating, and punctual for pick up.Though we have done with pick-up and drop-off charges yet I have to bring back my Dad by hospital ambulance , and Upscale refunded promptly.I do recommend this company. Thank you for providing great service. Will definitely go for the same company if needed.
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